Privacy Policy
1. Introduction
AFK Media is committed to protecting your privacy. This policy explains how we handle your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). By using our services, you agree to the terms of this policy.
2. Information We Collect
- Personal Data: When you place an order, we collect information necessary for service delivery, including your name, email, phone number, and job title.
- Automatically Collected Data: We use Google Analytics 4 and Microsoft Clarity to collect website traffic data, including IP addresses and browsing patterns.
- Profile Data on Spiro: We create a profile for you on Spiro to manage your service order, storing your contact information and relevant order details.
3. How We Use Your Data
We collect and use your data for:
- Service Fulfillment: Processing orders, managing profiles, and delivering requested services.
- Analytics and Improvements: Improving our website and services using aggregated data from Google Analytics 4 and Microsoft Clarity.
- Communication: Contacting you regarding your order, updates, or promotional information related to our services.
4. Data Sharing
Your data may be shared with:
- Service Providers: Third-party partners such as Spiro for CRM management and Google Analytics for website analytics.
- Compliance Purposes: When required by law or to protect our rights.
5. Data Retention
We retain your personal data only as long as necessary for service delivery or as required by law. You may request data deletion when no longer needed for its original purpose.
6. Your Rights
Under PIPEDA, you have the right to:
- Access your personal information.
- Request Corrections to incorrect data.
- Withdraw Consent where applicable.
For any of these actions, please contact us at info@afkmedia.ca.
7. Security Measures
We employ industry-standard security practices to protect your data from unauthorized access and use. Our third-party partners also adhere to strict data protection standards.
8. Cookies
We use cookies for functionality and analytics. You may disable cookies through your browser, although this may affect website performance.
9. Changes to This Policy
We may update this policy as needed. Changes will be posted on our website with the effective date.
10. Contact Us
For questions or concerns about this Privacy Policy, reach out to us at:
Email: info@afkmedia.ca
Address: 422 Richards St #170 Vancouver, BC V6B 2Z4
